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IT helpdesk specialist

This listing was posted on iSmartRecruit.

IT helpdesk specialist

Location:
Chennai
Description:

Job: IT helpdesk specialist Location: Chennai Experience: 3-5 years Job Description: Knowledge of installing hardware components for end user devices Working technical and troubleshooting knowledge of end user devices and printer hardware, software, protocols, and operating environments including back-up procedures. Knowledge of end user device image processes Knowledge of Windows 7, Windows 10 and Mac OS Knowledge of Microsoft Office Suite of products Knowledge of Microsoft System Center Configuration Manager (SCCM) and Intune Ability to assist in supporting mobile computing devices using management software such as Airwatch/WorkspaceONE or Intune Knowledge of conference room video conferencing, audio and visual systems Knowledge of Active Directory user account management and security, including Group Policy administration Work effectively to troubleshoot and resolve issues over the phone and through remote connectivity software. Maintain asset and inventory management Working knowledge of mobile cell phone and voice technology Manage server backup jobs and performance, as well as backup tape rotations.
Posted:
February 23 on iSmartRecruit
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