Recruitment Firm
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ServiceNow Consultant - ITIL/CMDB (3-5 yrs) Singapore/Overseas/International
Location:
Singapore/Overseas/International
Description:
Role : ServiceNow Consultant - Singaporean National - Lead the design, development, and implementation of ServiceNow solutions to meet business requirements.- Manage and oversee ServiceNow platform configuration, customization, and integration with other systems.- Collaborate with cross-functional teams to understand business needs and translate them into technical solutions.- Provide technical leadership and mentorship to the ServiceNow development team.- Ensure the stability, performance, and security of the ServiceNow platform.- Stay updated with ServiceNow releases and new functionalities, incorporating them into the existing environment where applicable.- Develop and maintain technical documentation, including system architecture, design, and procedures.- Degree in Computer Science, Computer Engineering, Software Engineering, or related discipline.- Proven hands-on experience with ServiceNow platform implementation and administration.- Strong programming skills, particularly in Java, JavaScript, or similar languages.- Good knowledge of ITIL, Risk and Compliance, Project Management related processes.- Extensive knowledge of ServiceNow modules such as IT Service Management (ITSM: Incident, Change, Problem, CMDB, etc.), ITOM (Service Mapping, Discovery, etc.), ITAM etc.- Proficient in ServiceNow development, including UI Policies, Business Rules, and Client Scripts.- Strong programming skills, particularly in Java, JavaScript, or similar languages.- Good communication skills with strong people skills with the ability to interact effectively with stakeholders at all levels. Comfortable working with geographically dispersed offshore and cross-functional teams.- ServiceNow certifications (ServiceNow Certified System Administrator, Certified Implementation Specialist, etc.) are a plus.- Demonstrated leadership and managerial experience in a supervisory capacity is a plus. (ref:hirist.tech)
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